|
|
|
 |
System Integration of Marketing, Installation and Maintenance |
|
| Through switching to flat management style organization, adopting overall responsibility of marketing and the integration of marketing, installation and maintenance, which have pushed and helped Yungtay finish the job of providing customer services in the quickest and the best way to meet customers’ requirements. |
|
|
|
|
|
|
|
 |
Stronghold Service Expansion |
| Green service access is set for the honorable VIP customers. It is the special differential service implemented in multiple circles from pre-sale, planning, design, production, investigation, shipment, installation, and maintenance. Meanwhile, particular manager service has been set up accordingly based with the criterion of to be the quickest, excellent, and human-based. |
|
|
|
|
|
|
|
 |
VIP Management |
| Green service access is set for the honorable VIP customers. It is the special differential service implemented in multiple circles from pre-sale, planning, design, production, investigation, shipment, installation, and maintenance. Meanwhile, particular manager service has been set up accordingly based with the criterion of to be the quickest, excellent, and human-based. |
|
|
|
|
|
|
|
 |
Secure Good Quality even within the guaranteed service year |
|
| In allusion to the feature of the elevator in the initial running stage, Yungtay has implemented the regular maintenance work every month, which is a true expression that failures can thus be forestalled. Furthermore, stable running quality of the elevator can be guaranteed through maintenance. |
|
|
|
|
|
|
|
 |
Project Manager Set-up |
| Project manager is assigned to every important project and every site under installation with more than 20 units. Overall responsibility system of project manager has been adopted for projects, which takes the four particular works of safety, quality, progress, and service into effect. Problems of sites thus can be solved in time with the quickest method and measurement, which helps to meet customers’ requirement with fully communication. |
|
|
|
|
|
|
|
 |
Care from the Customer Service Center |
| Proper care and be ware to customers through telephone conversation within different periods (shipment, installation, hand-over, failure), except understanding customers’ feeling and needs and to make self-improvement constantly, close to customers to understand them thoroughly to meet their requirements.
|
|
|
|
|
|
|
|
 |
24 hours Remote Control System |
| Full Chinese Elevator Inspection system has taken the place of elevator administrator for customers. Performance of every elevator is under supervision 24 hours a day through special lines and special equipments, which will prompt and return feedback of hidden failures automatically so that staff can be sent out to serve in time. And customers can be communicated and comforted through the system. |
|
|
|
|
|
|
|
 |
A Whole Year without any day-off Service Guarantee |
|
| Provide services with professional teams, and a system of overall responsibility of every particular person and special service for particular project 365 days a year, 24 hours a day without any interruption. Through free phone system, humanize service can be provided timely according to the requirement of the customer, and running quality of elevator equipments can be guaranteed so that all the customers can use our products with no worry. |
|
|
|
|
|
|
